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J. Matthew Buchanan 
Stephen M. Nipper 
Douglas Sorocco Search Rethink(IP)
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Comments
Nipper Says:
March 17, 2006 01:28 AM
OK..so maybe it doesn't say it all.
My point is that saying "TESS can't come to the phone right now, please try again later" (preferably early in the morning or late at night) is a joke.
UPGRADE. MORE BANDWIDTH. Whatever it takes to make this error message NEVER happen again...do it.
nipper Says:
March 19, 2006 10:20 AM
A reader sent me an email noting:
"The issue is not bandwidth, per se. The problem is that the USPTO has a SQL engine that is too small. "
FYI